Terms & Conditions


How do I make a booking on your site?
Select which boat you would like to charter and select a requested date and time
The boat charters on our site are NOT IN REAL TIME.  
All boat charters are on a request basis and are not confirmed until you receive your Eticket pdf.  
The Eticket pdf will be sent in a separate email only when the boat is actually confirmed and booked.
If we can not book your requested deep sea fishing charter, we will contact you via email and call you with alternative charters available.

Cancellation Policy
Once a booking has been confirmed by Hawaii Deep Sea Fishing, a 15% processing fee applies to all cancellations for any  bookings. All Hawaii Deep Sea Fishing cancellations made within 48 hours are NON REFUNDABLE. EXCEPTIONS: Action, Cuz, Hinatea, Hustler,  Luckey Strike, Magic, Playnhooky, Rascal, Start Me Up, Strike Zone and Whipsaw REQUIRE 72 HOURS prior to boat departure to cancel. Marlin Magic & Piper Require 7 days prior to boat departure to cancel. Lahela is NON REFUNDABLE within  30 days of your charter. Action, Cuz & Start Me up are NON REFUNDABLE 7 days in advance of  the Christmas Week (Dec 25th- Jan 4th). Excellence are NON REFUNDABLE 7 days in advance between Dec 22nd - Jan 3rd.  NO-SHOWS ARE NON REFUNDABLE.

Gift Cards
Gift cards are non-refundable. Gift cards cannot be redeemed for cash.

Changing  Boat Charters
Our team members are on hand during regular office hours Monday - Sunday (8am-5pm Hawaiian Standard Time) to assist you.

Can we keep our catch?
Most Captains will let you keep your catch up to a certain weight. See each boat for more information. On most Shared charters, anglers will receive an equal share of the catch given. You are not guaranteed to catch fish.

Forms of Payment
We accept MasterCard, Visa, Diners, Discover, JCB and American Express. All payments are made to Hawaii Deep Sea Fishing

Rain Refund Policy
In case of bad weather, call us to see if the boat will be going out that day. If the chartered boat is closed on your scheduled day we can reschedule or fully refund your money. As long as the boat is going out on that day, you are expected to go on the boat. It is your responsibility to inquire as to the rain refund policy for any chartered boat. In most cases, the Captain will issue a "rain check" .

Boat Attire
In general, there is no set rule on what you can or can't wear on the boats.  We do suggest bringing the following:  Sunglasses, Sunscreen, Wind/Rain Jacket.

Individual Parties
Some Captains will take out single individuals. (Please see our entire list of boats)

Questions Regarding Terms and Conditions 
Please contact us if you have any comments or questions.